Saturday, May 20, 2017

Post Your Phone Problems and Get Solutions Here

   
   
Hello everyone, welcome to yet another weekend where I handle your phone problems. Occasionally, this phone clinic is carried out to repair or fix some worrying issues with your phone.

Just like human body, your phone sometimes gets tired or contact disease (virus) from one way or the other which later develops into a more severe issue unless you get it fixed.

It's too bad that some people usually ignore their phones whenever they noticed a fault or unprecedented behavior. This could be very dangerous as once your phone starts malfunctioning, both you, your data, and people around you are at risk that's why it's important to fix any issue as soon as it's detected.

Having said that, I am going to be your guide to help and fix whatever is the issue with your device. Be it overheating issues, battery draining issues, virus/malware attack, bricking, earpiece, mouthpiece issues, inability to install apps, etc. Just drop your problems here and I will try my best to provide solutions.
   
   
   
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262 comments:

  1. Thanks wizy for this post

    My phone over heats i dont know the apps that is doing that thanks.

    ReplyDelete
  2. I dont know the apps that are doing that to me tears

    ReplyDelete
    Replies
    1. Hi Mike, overheating is usually caused by turning ON many connectivity options like WiFi, Bluetooth and GPS. Another cause of Overheating is running heavy apps like Facebook app, big games, snapchat on phones with low memory capacity. Other possible cause of overheating is virus attack.

      But in all, the best solution is to limit apps running in background, clear app cache and most importantly, enable background data restriction.

      Delete
  3. Pls anytime I play any game in my techno m3 it will crash

    ReplyDelete
    Replies
    1. Tecno M3 is not a good device for playing games especially newly updated games.

      It has just 1gb RAM and a poor 4GB internal memory and low end processor. Most games will crash on it.

      But you can improve it by creating more space via uninstallation of some apps.

      Delete
  4. my techno m3 drain battery

    ReplyDelete
    Replies
    1. I will give you two fix
      1. Remove unnecessary apps from your device
      2. Do factory reset on your phone (First backup your files before doing that) Boot to recovery mode then click on factory reset that is if you are using a stock recovery after that reboot your phone.

      Delete
  5. My tecno r7 ba3 drains like no 2mrw

    ReplyDelete
    Replies
    1. Hi Anonymous, Tecno R7 battery is basically poor. It uses Li-Ion battery of just 2430mAh.

      You see. When other devices are boasting of 4,000mAh and above. So it's expected to drain.

      Meanwhile, you can help it by limiting the number of apps working in background, uninstalling apps you don't normally use. Turning Off data when not in uses and so on.

      Delete
  6. My phone sim1 not working/recognised
    Reasons:I used to switch on and off my sim1 in sim management. Later software refuse to recognise my sim1 till now.

    ReplyDelete
    Replies
    1. Hi Lekan, it's probably a hardware issue now. Take it to Carlcare to get it fixed

      Delete
    2. Do factory reset it will fix that problem for you.

      Delete
  7. Thank God. The thread i have been waiting for. Wizy my phone w3lte doesn't minimize, the moment i press the home button everything begins afresh. help a brother out

    ReplyDelete
    Replies
    1. Bro it's low memory. Free some space. Do you know that WhatsApp is one of the major culprits that consumes your phone memory? Okay just try and clear whatsapp data or just uninstall it and see how fast your phone will be.

      What am saying is this, occasionally uninstall and reinstall all those memory hungry apps to free your phone from the burden. You will see improvements.

      Delete
    2. Anonymous the problem of your phone is not the ram.
      Low ram should be able to minimize apps but would close them after a short time.
      Here is your solution-
      https://contechs.blogspot.com.ng/2017/01/android-device-no-longer-minimizes-apps.html?m=1

      I just wrote this article to help you and others that may be having same or similar problem on their phone.
      Wizy Bro* I see your work here*****

      Delete
  8. Oga wizy pls is there anyway to move app to sd card on tecno w3lite

    ReplyDelete
    Replies
    1. Yes. Root the phone and download "move2sd" from Google playstore to do it

      Delete
  9. My phone Infinix hot4 refuses to root with kingroot app

    ReplyDelete
    Replies
    1. Hi Mozzile, see how to root Infinix hot4 HERE

      Delete
    2. Tanks wizzy...dat was really helpful...i really appreciate

      Delete
  10. I mistakenly patched my playstore with lucky patcher and from then, i am unable to access the play store... it always displays Error retrieving information from server [RH-01]… I reset it through dee format bur persisted... Pls How may I go about it...?!?!

    ReplyDelete
    Replies
    1. Open the "Google Play" app and press the home button to return
      Go to Settings → Applications → Manage Applications
      Select the "ALL" tab, Search for "Google Play Store" and press it to open.
      Press "Clear cache"
      Press "Force stop"
      Return to Settings → Applications → Manage Applications
      Press "Google Services Framework"
      Press "Clear Data"
      Press "Force Stop"
      Start "Google Play Store" and it should give an error
      Reboot. Once your device has restarted Google Play Store should work. Wait a minute or too if it doesn't

      Delete
  11. Your right wizy

    Am thinking if there is any way i can clean up running apps when operating with my phone anything like app those will offer the help
    I normally share wifi to my laptop when working with it.but before am done my phone will be very hot that i cant even touch it.
    Pls help before by phone catch fire one day

    ReplyDelete
  12. How can i enable backgrand data restriction in some apps and stop some app from auto start??

    ReplyDelete
    Replies
    1. Go to settings
      Tap on data management
      Tap on advanced or more as the casemay be
      Finally, click on background data restriction.
      This will save your battery, makes phone faster but u won't be getting notifications anymore from your apps

      Delete
  13. How can crack apps without rooting d phone, cos luckypatcher works only on rooted phones

    ReplyDelete
    Replies
    1. To perform advanced tweaking like app cracking, you need to root your device bro

      Delete
  14. I am using infinix zero, nowadays when I want 2 transfer files with xender it's very slow, Bluetooth connect but I can't receive or send again.. My wife 16gb sd showing sd damage, but working on all others sd card phone, I formatted it but still showing sd damage on my phone.. Solution to all pls..

    ReplyDelete
    Replies
    1. The phone's sd card tray is faulty. Replace it and it wil start reading cards again

      Delete
  15. good am wizy
    my phone is quite annoying
    1.I can't download from Google play store and I have tried every method
    2.it like my phone corrupt SD card cause all the SD cards I have 4 d past 7 months are practically useless, they don't not save and delete my files and app also if I download a movie with those SD card it skip
    note the phone is tecno y6

    ReplyDelete
  16. good am wizy
    my phone is quite annoying
    1.I can't download from Google play store and I have tried every method
    2.it like my phone corrupt SD card cause all the SD cards I have 4 d past 7 months are practically useless, they don't not save and delete my files and app also if I download a movie with those SD card it skip
    note the phone is tecno y6

    ReplyDelete
    Replies
    1. Corrupted Sd card. Avoid using the same Sd card in your phone on a non trusted PC. It's the main culprit of corrupt memory cards

      Delete
  17. i love ds moment..
    can i upgrade an itel1556 running on lollipop to marshmallow or any oda custom rom?

    ReplyDelete
    Replies
    1. No. There is no. Marshmallow ROM for itel1556 smartphone

      Delete
    2. It be upgrade to Marshmallow via custom but no developer for the chipset the phone is powered by..sorry for that

      Delete
  18. my HTC o2 is very slow in operation

    ReplyDelete
  19. How can I increase my phone Ran ,my phone is very slow

    ReplyDelete
    Replies
    1. You can boost the RAM of your phone but trying to increase it in any way is not advisable. In fact, you can't increase the the default RAM size of your phone. It can damage your phone.

      To boost the RAM, always close apps you recently opened, don't run heavy apps that are too big for the RAM size of your phone.
      Uninstall apps you don't regularly use

      Delete
  20. My phone always download rubbish apk for me when I don't need it and its very slow

    ReplyDelete
    Replies
    1. It's a malware. Flash the phone.

      Delete
    2. Your device has been attack by virus
      You can fix your Phone by following this two method
      1. Download Titanium Backup Pro 7.6.1 Apk and Install it on your phone Note it work for device that are rooted.
      After you are done installing the app launch it navigate to app now look for a app that is showing their but has no icon when you check your phone menu. if you see the app uninstall it(please you have to be very careful so you don't remove a system app) after doing that reboot your phone it will stop the app downloading stuff.
      2. You can take the easy long way out by doing factory reset I will advise you backup your app and data using this method How Best To Backup, Restore Your Android App And Data So that after doing factory reset it will not take you long time to have all your app, contact, message back with just one click.
      I hope this Method is helpful to you.
      Try it out.
      Await your feedback.

      Delete
  21. My tecno p3 is not installing apps unless i reboot it.. please help

    ReplyDelete
  22. my phone gionee s plus play store don't download well and play service always says error some other app always quit

    ReplyDelete
  23. tnx for d update....how can i update my phone from 4.4 to 5.1

    ReplyDelete
  24. Sir Wizzy my infinix hot3 smart phone is so# slow and I can't install games like gta and other large games like need for speed most wanted. What is the problem and how do I solve it? I've tried #upgrading the #RAM but I seems that am not doing it ryte any advice?

    ReplyDelete
  25. Wizzy! Please how do I root my huawei gpower phone?

    ReplyDelete
    Replies
    1. At the moment, there is no rooting trick for Huawei gpower but for Huawei G play, you can root it

      Delete
  26. Wizy.... The only problem i hve is to root my gionee m5mini marshmallows without pc....

    ReplyDelete
    Replies
    1. PC is mandatory for rooting the phone as kingroot doesn't work

      Delete
  27. OGA WIZZY
    Does lucky patcher apk works in marshmallow phones ie infinix HOT S because mine is not working in any game like subway surfers

    ReplyDelete
  28. OGA WIZZY
    Do lucky patcher apk works in marshmallow phones ie infinix hot s because mine is not in any of my games like subway surfers

    ReplyDelete
    Replies
    1. Yes there is a version of lucky patcher for Android 6.0 Marshmallow devices. Download from here

      Delete
  29. hello sir my infix hot note is not charge fast and I change many charger but still no significant change observed

    ReplyDelete
    Replies
    1. The charging port is faulty. Kindly take it to Carlcare to replace it.

      As a matter of fact, the most common problem with Infinix Hot Note is charging port issues.

      Delete
  30. wizy how I feel backup stock ROM without root access using pc

    ReplyDelete
    Replies
    1. Your phone need to be rooted in order to back up the stock Rom via pc.

      Although there are few tricks to do it without root but it's very risky and at times doesn't work perfectly

      Delete
  31. How to increase ram with which app, And how to download and use for free?

    ReplyDelete
    Replies
    1. Not advisable. Don't try any app or trick to increase your phone RAM but you can boost it using the guides i have already dropped on this page

      Delete
  32. Whenever I switch off my phone, it delete some application when I on it?

    ReplyDelete
    Replies
    1. Your phone memory is corrupted.
      Are the apps stored on the phone memory or sd card?

      Delete
  33. Am using Tecno Y6 when I charged my phone complete 100% and I remove the charger it will decrease to 85% why?

    ReplyDelete
  34. Am using Tecno Y6 when I charged my phone complete 100% and I remove the charger it will decrease to 85% why?

    ReplyDelete
  35. Am using Tecno Y6 when I charged my phone complete 100% and I remove the charger it will decrease to 85% why?

    ReplyDelete
  36. Am using Tecno Y6 when I charged my phone complete 100% and I remove the charger it will decrease to 85% why?

    ReplyDelete
    Replies
    1. The battery is malfunctioning and needs to be calibrated. Download "battery calibrator" app from playstore.
      Allow the phone to run down toabout 2%,then launch the calibration app and follow the on-screen instructions. After setup, plug your phone and allow it to charge fully. This should fix the problem.

      If it didn't work on first trial, do it all over again until the battery meter is normal.

      Delete
  37. Thanks bro wizy this thread is really helping

    ReplyDelete
  38. Pls wizy i want to ask my bro phone it takes more time to charge whats the fault?

    ReplyDelete
  39. I guess its charging port while others are saying i have a fake charger buh is not true
    Pls clearify me

    ReplyDelete
    Replies
    1. First of all, chargers with low power rating charges slowly. Make sure you are using the factory specified charger or at least 1A charger.

      Another cause could be the charging port as ur friends suggested. While another possibile cuase could be a faulty usb chord

      Delete
  40. Pls my techno w3 DAT I just got last week, is very slow in operation, to open an app takes longer Dan expected n it piss me off always. Pls what is the solution here. ODY

    ReplyDelete
    Replies
    1. Hi Ody, Tecno W3 makes use of 1GB RAM and some of the apps available now comsumes much memory hence the emergence of phones with better RAM.

      What am saying is that, if you have installed so many huge apps and some games, it might simply be the cause. So uninstall some.

      Another cause could be malware attack. While the next could be corrupted memory card.

      Delete
  41. hello sir wizy I formatted my tecno Y6 since dem my 3g network is not stable on all network, and it will nt come up quickly Wen I switch to 3g only, I have Don factory reset, sometimes the 3g come up, and sometimes it will even come up except 2g/3g auto

    ReplyDelete
    Replies
    1. Did you install a custom ROM or any signal boosting app recently?

      Delete
  42. Enter your comment...Pls I need custom rom for tecno p5.My could not see sim

    ReplyDelete
  43. how can I resolve enable Dram fail when flashing

    ReplyDelete
    Replies
    1. You might be flashing a firmware or a wrong ROM on your device using SP tool and the moment after you formatted the whole device including the bootloader lead to a HARD BRICKED phone in your hands, with no sign of charging LED light or anything. After that when you tried to flash your stock ROM back on the device using SP TOOLS then you get the error written:

      "BROM ERROR : S_FT_ENABLE_DRAM_FAIL (4032)"

      This critical issue happens when the space in the device storage get wiped(EMMC storage). See how you gonna fix your phone yourself without going to the service provider in a few simple steps.

      Steps to Follow

      1. MAKE SURE YOU HAVE A STOCK ORIGINAL ROM OF YOUR DEVICE & PROPER DRIVERS INSTALLED ON YOUR PC.

      2. OPEN SP TOOLS.

      3. BROWSE THE SCATTER FILES OF YOUR ROM AND CLICK DOWNLOAD.

      4. IMMEDIATELY PRESS THE VOLUME DOWN BUTTON THEN AFTER THAT CONNECT YOUR DEVICE TO THE PC WHEN SEARCHING APPEARS ON THE SP TOOL (if not worked then do the same process but this time you press both the POWER AND VOLUME DOWN button)

      5. THEN FLASH YOUR STOCK ROM GREEN CIRCLE APPEARS AND YOU ARE DONE WITH IT!!

      TIP: *Use the latest version of the Sp tool to flash your stock Rom! If the green completion circle appears and still the device doesn't boots up then use the Sp tool version number 5.1424 to flash the device

      Delete
  44. my tecno h5 wrote com.system something has stopped and I rebooted the phone and know it's not coming on again what do I do

    ReplyDelete
    Replies
    1. This problem usually disappears after flashing or installing a new rom. So just flash it because most times, factory resetting won't fix it

      Delete
  45. Okey wizy am still on the same track


    So many possible reason
    I have to sale the phone anyway
    Thanks bro
    Is i get another p will just come down here to complain again and again

    ReplyDelete
  46. My xender app is becoming very hard to connect in someone's phone
    Please I want to know if there is any solutions to it
    Note:i am using infinix hot s

    ReplyDelete
    Replies
    1. Switch on your location before trying to connect

      If you have any ip running in your phone off it firat cus it wount let any other phone connect to you through your wifi.
      Thats my own suggestion

      Delete
    2. Please SIR MIKE,...dont be annoyed oh in this question that I am going to ask u
      What do u mean by IP?

      Delete
  47. Wizy pls do me a favour by pining this post at top

    Dont wana look for it on the front page

    ReplyDelete
    Replies
    1. Yes i will occasionally bring it up on home page but won't be pining it.
      However, you can simply bookmark or save this page on your browser so that you can easily come back to it.

      Delete
  48. wizy can you help me with the link to download tecno h6 original stock rom the one have been downloading just has ifont either of h6 name as d ROM name have download up to three time and still d same

    ReplyDelete
    Replies
    1. Remember there are different versions of tecno H6 rom.
      The one i have here is for version with build number H6-G325-A2-KK-20141029.
      Download it here

      Delete
  49. This comment has been removed by the author.

    ReplyDelete
  50. wizy I hope that the ROM would work because I have download like 1 from romking which the name of the stock ROM is ifile and when I try flash I get the error that d ROM is not complete

    ReplyDelete
    Replies
    1. Yes once the build number is same as ur phone build numbers it will work

      Delete
  51. Wizy my phone is htc desire 626 bt is verizon make. Its has lte/cdma and global option in network selection. Anytime i put in on lte/cdma the network signal goes off and doesn't come bk until i put it back to global. Please is dere any solution?

    ReplyDelete
    Replies
    1. You don't have let networks in your area that's why

      Delete
  52. Bro help me out my phone itel 1407 bricked and try to flash it with SPD flash tools and I can't access my phone bios by pressing down button with power button it not work and when the flashing process start going my phone will boot on and stop the SPD flash tools

    ReplyDelete
  53. Bro help me out my phone itel 1407 bricked and try to flash it with SPD flash tools and I can't access my phone bios by pressing down button with power button it not work and when the flashing process start going my phone will boot on and stop the SPD flash tools

    ReplyDelete
  54. Bro help me out my phone itel 1407 bricked and try to flash it with SPD flash tools and I can't access my phone bios by pressing down button with power button it not work and when the flashing process start going my phone will boot on and stop the SPD flash tools

    ReplyDelete
    Replies

    1. Turn your phone off by pressing the power button.

      If you can't turn your phone off, remove the battery.
      Once the phone is off, put the battery back in so you can complete the rest of these steps.

      Press the volume down and power buttons simultaneously.

      Release the buttons

      Delete
  55. Hello wizy, my techno W3 Is hanging and the response is very slow

    ReplyDelete
    Replies
    1. Clear the data of your whatsapp and other heavy apps. Remember to backup ur chats before that.

      You can also download cm security app and run a junk test. Clear all junk files to release some memory.
      Lastly, uninstall apps you don't normally use.

      Delete
  56. Need help my infinix drain battery fast if I charge it with AC current but if I charge it with DC its hold charge very much what is the problems

    ReplyDelete
    Replies
    1. The reverse should be the case in terms of charing. Anyway, how old is ur phone battery?

      Delete
    2. Though the reverse should be the case but i must say that is how some smartphones behave, you're not alone.
      The fault is from the AC Charger you're using, Read This To Fix It

      Delete
  57. I can't runs many apps on my phone but the RAM of the phone still have enough space

    ReplyDelete
    Replies
    1. Like how many?
      Note tha you need at least free 550mb of RAM in order to run other apps effectively

      Delete
    2. You might have disabled app minimization, someone has complained of that here before. See what i mean and how to fix it

      Delete
  58. When I open an app my phone always say unfortunately stop need help

    ReplyDelete
    Replies
    1. Clear the data of the particular app that does that. Go to settings >> apps>>select the app and clear data

      Delete
  59. Wizy thanks foe the renewal of this post

    ReplyDelete
  60. IPhone is disabled finally,pls give me step to flash with iTunes

    ReplyDelete
    Replies
    1. Open iTunes. The iPhone must be connected to the PC and powered OFF.
      ATTENTION, ATTENTION: You will lose all your data. Be sure that you have backup.
      Add a comment

      Step 2
      Entering DFU mode.
      Instruction you can read at the description.
      iTunes has detected an iPhone in recovery mode.
      One comment

      Step 3
      Select "Restore iPhone" and iTunes will download and install the latest firmware for your phone.
      One comment

      Step 4

      Your iPhone is factory restored no

      Delete
  61. My LG smartphone doesnt have access point list at all

    ReplyDelete
    Replies
    1. Add a manual APN and use it as default APN

      Delete
  62. Oga wizy,my problem is Glo unlimited no dy Download again.I need CHEAT!!!!!!!

    ReplyDelete
  63. mr wixy my problems is just Android version i need marshmallow custom rom 4 my gionee m3

    ReplyDelete
    Replies
    1. Search and Download CM13 ROM for Gionee M3

      Delete
  64. My infinix hot S Xander is not connecting to other phones
    I will like to know the reason

    ReplyDelete
    Replies
    1. Turn ON location or GPS, it will connect

      Delete
  65. my tecno h5 showed system ui has stopped and then went off and does not come on again even when chargin it

    ReplyDelete
    Replies
    1. Restore it by flashing with sp flashtool. Get the stock rom or a custom rom

      Delete
  66. Pls Boss, My Tecno W3 Can't Move Apps From Phone Memory To SD Card Because It Is Andriod 6.0 , pls is there solution for it.


    Commenting From
    GurusFound

    ReplyDelete
    Replies
    1. Root the phone and download "app2sd" from playstore. It will just do the magic

      Delete
  67. Hello wizzyz my techno W4 is always hanging. I have restore to factory settings, but it still always doing like that. What can I do to make it stop hanging

    ReplyDelete
    Replies
    1. Remember your phone uses just 1gb RAM. So try uninstalling some apps especially heavy ones. Use Facebook lite instead of the regular Facebook app

      Delete
  68. Well I am having problems when charging ma phone.

    Sometimes it fails to accumulate any more charge

    ReplyDelete
    Replies
    1. Have u tried charging with another recommended chager or usb chord?

      Delete
    2. Your charger might be the problem, read the reply i gave to Mohammed Isyaku above .

      Delete
  69. Hello Admin, please for almost one month now, my phone as been useless for me showing error message "the process com.android.phone has stopped" please can u help me out on this...? Make Model K6 Adroid Version 5.1, Kernel Version 3.10.72

    ReplyDelete
    Replies
    1. You have to flash your phone with a new ROM using SP flash tools

      Delete
  70. My gionee m5 mini got unrooted after updating to version 6.0..nw i can't root my fone again

    ReplyDelete
    Replies
    1. I thought Kingroot can root Android 6.0, give it a try

      Delete
    2. It can only be rooted via recovery if you can share your stock recovery i can help you out

      Delete
  71. pls wch app can I use to root my phone, d name of my device is konka 890

    ReplyDelete
    Replies
    1. Latest version of Kingroot can root it

      Delete
  72. my phone doesn't display imei, if I check it with *#06# it wi say invalid on both sim and if I want to tweak d imei it will say "this command is not allowed in user built-in" pls wot can I do?

    ReplyDelete
    Replies
    1. And am sure you can't make calls on that device, send your whatsapp number to contechsblog@gmail.com so i can get back to you and lead you step by step on how you can fix it .

      Delete
    2. Go to phone settings, scroll down and click on "about phone"
      Check if the imei appeared under imei.
      Also check under baseband, if it's empty, then it means your phone baseband is corrupted. You will no longer make calls, brows or send sms. Only wifi and Bluetooth works.

      The solution is to flash the phone with the stock or working custom rom

      Delete
    3. Wizy bro, An Imei won't show under about phone nor baseband and yes, he won't be able to make calls though the last it happened to me, i was able to browse.
      Flashing a new Rom won't solve it, he has to flash a new imei but not with his smartphone.

      Delete
  73. my phone doesn't display imei, if I check it with *#06# it wi say invalid on both sim and if I want to tweak d imei it will say "this command is not allowed in user built-in" pls wot can I do?

    ReplyDelete
    Replies
    1. Hello Saheed, i already replied to your comment as Anonymous, however just send your whatsapp number to the email provided above or comment it on this Post .

      Delete
  74. I have Huawei y221 it says media storage busy please help I can't play music or even take pictures.

    ReplyDelete
    Replies
    1. Clear the data of the media player. You can also download another media player. If it persists, you may consider flashing the phone

      Delete
    2. It looks as though you have lots of files on your memory card

      Delete
  75. I Love this avenue of helping people solve their phone issues, i must say am impressed.
    Oga Wizy, Keep up your good work.

    ReplyDelete
  76. Wizzy please how can I root my tecno L9 plus

    ReplyDelete
    Replies
    1. Send me your stock boot and recovery let me help you out

      Delete
    2. Please how do I know my stock boot and recovery.....donno what that means

      Delete
    3. how did you must your phone i believe it via OTA if yes check download folder in your phone you will see a update.zip file open it you will see a boot.imge and recovery.img
      check and let me know...

      Delete
  77. I'm using infinix hot note and I can't send nor receive files from a PC each time I connect the USB cable it will only be charging

    ReplyDelete
    Replies
    1. Go to settings, tap on about phone,
      Then continue taping on "build" or baseband version for 7 times until you are made a developer.

      Then go back to settings and you will see a new settings called developers option. Tap on it and locate USb debugging. Enable it. Then connect your phone to PC, swipe down the notification area and select "media storage" instead of usb charging. It should fix it.

      But if it doesn't, then get a new and original USB chord. Also try another USB port on the PC

      Delete
  78. my Lenovo a850+ doesn't let Google apps work.. it's a Chinese variant.. what should I do

    ReplyDelete
    Replies
    1. Clear data and cache of all google apps or google services. You can also try login in to your google account with another gmail account. Your current account might have been partially suspended

      Delete
  79. Hello wizzy please my infinix x551 does not recognize system and I wanna upgrade it to XUI5. 5.1,any help please and is not fast charging at all it even took upto 7hours before full and am using a specified charger

    ReplyDelete
  80. Wizzy pls my infinix x551 has stopped flash charging and I have tried various USB. It flash charges only if I keep on removing and inserting the USB till I see an increase in percent fast... Am currently using bb passport charger but still its slow

    ReplyDelete
    Replies
    1. It's the charging port. It's common to Infinix Hot Note X551 phones. Change the port and it will start working again

      Delete
  81. hi wizy...my techno p5 plus started crashing immediately I on my phone data and lunch an app it will crash back to the background although I have removed the malware in my phone..pls what should I do...and the second question is if I can upgrade my phone without data connection.

    ReplyDelete
  82. Hi Mr wizzy please I have a problem with my hot note device it does not recognise system and I want to upgrade to XUI without connecting to pc

    ReplyDelete
  83. How can I buy app from play store... I have try it on several occasion but still yet, it displayed I should enter correct info of the a.t.m while my details was perfectly correct...pls help me out.. I will be glad thanks..

    ReplyDelete
    Replies
    1. you can only use GTB and Access Bank for play store

      Delete
    2. Even gt bank is not going through... Same thing

      Delete
  84. Hello Wizy, please my android is shown unfortunately "the process.com.android.phone as stopped" which as rendered the phone useless for over one month now coz no network on it since and that thing do pop up every secs... Name: China K6, Adroid Version 5.1, Kernel Version 3.10.72 please help me out

    ReplyDelete
  85. Enter your comment...Enter your comment... Hello oga wizzy,if am charging my phone(Camon c8) and it get to 86% and I leave it for five minute and check it, it would have already gotten to 100%

    ReplyDelete
  86. My techno Y6 is not responding when it unlocks the touch can't work bUT if it is locked and write a letter c or w it's brings camera and whatsapp respectively but after that nothing works with the touch

    ReplyDelete
    Replies
    1. I didn't really get your point but if it's screen issue, kindly take it to calcare for replacement

      Delete
  87. i know my post is late, but i need help
    i use an infinix zero. i turned on the data to browse and the phone just went off. it doesnt respond to any charger, it doesnt power off. completely off. ive left the phone overnight to charge to no avail. ive tried using a laptop to see if it will detect it, still the same. it doesnt even boot to recovery mode. the phone is just not responding to anything, pls help me.

    ReplyDelete
    Replies
    1. It's bricked but you can fix it by downloading and flashing Infinix Zero stock or custom Rom with SP flashtool tool.

      Just do a research online via google, there are many articles on flashing infinix Zero. Remember, you need a PC for this.

      Delete
  88. i use an infinix zero. i turned on the data to browse and the phone just went off. it doesnt charge, cant power on and doesnt respond to anything, not even boot to recovery mode. ive left it to charge over night, used a laptop to see if it will detect the phone...nothing

    ReplyDelete
  89. My injoo Max phone touch is bad don't where to fix it and Cost to fix it.

    ReplyDelete
    Replies

    1. It will cost between 4 to 6k. Below are some of their service centers in Nigeria

      Injoo service centers

      ENQUIRIES
      customercare@tdplus.com.ng
      Tel:08129851226


      IKEJA OFFICE
      Dami
      dami@tdplus.com.ng
      TDPlus Limited
      16 Otigba Street,
      Computer Village, Ikeja,Lagos.
      Tel:08024798392

      ENUGU OFFICE
      CONTACT:Daniel
      daniel@tdafrica.com
      TDPlus Limited
      Hotel Presidential,
      Presidential Road
      Independence Layout, Enugu


      HEAD OFFICE LAGOS
      CONTACT:Bukky
      bukola@tdplus.com.ng
      TDPlus Limited
      No 5 Redemption Crescent
      Gbagada, Lagos
      Tel:08129851226

      PORT HARCOURT
      CONTACT:Njideka
      ndidi@tdplus.com.ng
      TDPlus Limited
      22B Old Aba Road
      By Artillery Junction,
      Port Harcourt.
      Tel: 08129851229

      ABUJA OFFICE
      CONTACT:Benita
      benita@tdplus.com.ng
      TDPlus Limited
      20 Port Harcourt Crescent
      Area 11, Garki, Abuja.
      Tel: 08129851227

      Delete
  90. Wizy, is there still a way to root huawei Gpower phone?

    ReplyDelete
    Replies
    1. Try Kingo root for PC. Not king root ooo

      Delete
  91. Hello, Mr wizy.. My techno w4 iS always hanging I have restore to factory settings several times but it still continues like that.
    I was told to check the apps am using therefore I deleted all the apps on my phone still yet. It still continues.

    ReplyDelete
    Replies
    1. Simply flash the phone or perform a factory reset

      Delete
  92. hello Oga wizy.pls I'm using iphone5c and suddenly it was saying iPhone disabled connect to iTunes meanwhile I don't use icloud and I tried to connect it to iTunes still its still telling me to enter passcode of which I did but cant get it.pls what can I do

    ReplyDelete
    Replies
    1. Once you enter the authentic passcode it should be unlocked ๐Ÿ”“ except someone else tampered with the iPhone.

      You can take it to iPhone technicians to fix it.

      Delete
  93. pls Mr wizzy, how can I use whatsapp on my ipad 1

    ReplyDelete
  94. My gionee m5 marathon screen started flicking like flauntuating after I woke up in d morning and it didn't fall down

    ReplyDelete
  95. Samuel Monday #RichGeneApril 15, 2017 at 12:53 AM

    Oga Wizzy abeg the phone am using is innjoo one 3G HD , the problem is that some part of the screen has gone dark and it is clearly a screen problem , I called their office and I was told that the price to repair the phone since if the screen was to be changed it has to be changed with the touchpad..they were billing me N24,000 I shouted....am in a bad situation oga boss....if you know of any alternative to repair it cheaper ..ps help me and God Bless

    ReplyDelete
  96. my infinix hot 3 phone the battery life always does fast n I don't know what to do.

    ReplyDelete
  97. pls how can I swap SD on my tecno w3 because its already full and I can't download. its really annoying

    ReplyDelete
  98. Pls sir, I use Gionee M5 mini phone and sometimes It is slow in responding when I dial a number Ever since I updated to a newer System version . Pls help.

    ReplyDelete

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