Saturday, September 14, 2019

How to Install Apps on Android without Google Play Store?

Today I am going to discuss a very important topic or question that Android phone users always search for. Most of the users don’t know how to install apps on Android without the Google Play Store. Basically, Google Play Store or Play Store is an official app store for Androids which offer millions of applications.

So, in this article, I will share some of the best and secure sources as well as apps from where you can
download Android apps. Further, I will share all the details of those websites and app stores which you can use as an alternative to Play Store.

However, to let your phone install apps from such stores you also need to apply special settings. That is why I request you to read this article carefully and do not skip any single paragraph.

Third-Party App Stores

The sources from where you can install or download apps and games on your Androids are known as
third-party sources. These stores provide both free as well as paid applications to their fans. There are
thousands of such sources but very few of them provide you quality and secure content. Therefore, it is
very essential for you to know or identify which are trusted and secure.
Here I will share a few of the most used and trusted sites as well as applications which can help you to find the good stuff.
Here below I am going to share one by one with a precise review of each store.

HappyMod

Happymod Apk is also known as Happy Mod which is mostly famous for providing Mods, Data, OBB files. But it has a huge collection of applications and games to download for your phones. It is an independent site that is not affiliated with Android. The best part of this tool is that it is free to download and offers you all its content for free.

Mod means modified so it provides you the modified version of games mostly and many other
applications. It is one of the most used stores that has thousands of amazing and trusted applications. it has a similar layout as well as a theme to Play Store. Further, it is light weighted and works smoothly as compared to other stores.

It was initially launched as the website but soon after they have released their official application.
However, I prefer you guys to install their app to get its services as it is much faster and works smoothly.

They have multiple servers for downloading that is why you don’t face issues while getting your desired apps from there. You have the option to register yourself on it but if you are not interested then you can carry on without any registration. One of the very interesting features for which people love it is that it offers hacked games or apps.

AC Market

AC Market stands on the second number of our list. It is also famous for providing hacked games and
apps. But there are thousands of other original gaming as well as other applications. It has millions of
users from all over the world.

However, Android phones are not allowed to install such apps but you can do that by deactivating the
Google Play Services. It has a simple and user-friendly interface unlike the official store of Android.

Just like Happy Mod it also offers you to get Mod Apks that you can use to unlock maximum features in any application or game.
One of the best features of this app is that it gives you such software or tools which are even not
available in the official app store of Android. That is the reason why people prefer this option rather
than the official store.

FreeStore

FreeStore which also known as Free-Store is one of the best options for you guys to get paid tools and software for free of cost. It has millions of users across the globe who are benefiting from it. People mostly use it to get paid apps and tools for free.

It is offering mixed apps and games which are categorized in a good manner. That is why you can easily navigate your desired content. They don’t have their official site so you can only benefit from their Application.

It has a user-friendly interface and layout which works with good speed. Further, it offers you the fastest downloading which I consider as the best feature on this app.

ApkPure

This is quite new in the market and currently millions of users are preferring this store to get apps. They have started their journey from a website then soon after they launched their official App store. But currently, their website is more famous because their app is quite new in the market. That is why people are not aware of that.

However, it is a good source if you are having a problem and you cannot use the official store of Google.

How to Install Apps on Android without Google Play Store?
As I have said in initial paragraphs that you need to apply specific kind of settings on your phone before going to install third-party software. Therefore, I have provided the step by step guide here below so I hope it will help you. let’s follow each and every step carefully.
• Go to settings of your device.
• Then open Security settings.
• Now you will see an ‘Unknown Source’ so enable that option or checkmark it.
• Back to the home screen and open or click on the Apk file and install it.
Remember there are so many other app stores for which you don’t need the above settings. But you will probably need above settings when you are installing any app or game from the website or from within those app stores.

Conclusion

So, this was an overview where I have tried to discuss how to install apps on Android without the Google Play Store. I hope this article will help you to find the best alternatives for your Android devices. If you think I have missed any source then you can let me know through your suggestions and feedback.

Wednesday, September 11, 2019

Tecno Camon 12 Pro Specifications Features and Price in Nigeria

Tecno Camon 12 Pro Specification, Image and Price in Nigeria, Kenya, Ghana, Egypt, Ivory Coast, Tanzania, Cameroon, Uganda, Morocco, Algeria, Senegal, Tunisia, Pakistan, India, Bangladesh
The Tecno Camon 12 Pro comes with a 6.4 inch display and boasts of an 2.0 GHz Octa Core Cortex A53 Processor with Android 9.0, Pie. It also comes with a  6 GB of RAM, an internal memory of 64 GB. It has a back / rear camera of 16 MP + 8 MP + 2 MP and a 32 MP front camera with a 3500 mah Li-Po battery capacity to push all this.

Tecno Camon 12 Pro Specification Highlight (Key Specs)

  • Network: 2G – Yes, 3G – Yes , 4G – Yes
  • Operating System: Android 9.0, Pie
  • Processor / GPU:  2.0 GHz Octa Core Cortex A53 / PowerVR GE8320
  • Display / Resolution: 6.4 Inches / 1548 x 720 pixel
  • RAM: 6 GB
  • Internal / External Memory: 64 GB / Expandable with microSD (Maximum 256 GB, Uses Dedicated Slot)
  • CameraBack / Rear (16 MP + 8 MP + 2 MP), Front (32 MP)
  • Battery Capacity: 3500 mAh Li-Po
  • Sensors:   Fingerprint, Accelerometer, Proximity, Light, Compass, Gyroscope
  • Additional Features: Face Unlock, Fingerprint Unlock, Fast Battery Charging
  • Price: $120 -$200

Network and SIM

The Tecno Camon 12 Pro comes with dual SIM slots and supports the 2G, 3G and 4G LTE Band for its connectivity. It has inbuilt with it Wi-Fi capability and the ability to create Wireless Hotspots.

Display

The Tecno Camon 12 Pro comes with a display of 6. in4ches. It uses the AMOLED display technology. It has a resolution of 1548 by 720 pixel. The display is quite good quality for phones within this price range.

Processor and GPU

The Tecno Camon 12 Pro boast of a Octa (Eight) Core Processor clock at 2.0 GHz Octa Core Cortex A53, the chipset is the MediaTek Helio P22. The GPU is the PowerVR GE8320.

Memory

The Tecno Camon 12 Pro also comes with a 6 GB of RAM, an Internal Memory (ROM) of 64 GB. The storage space can be expanded via the micro-SD slot (Maximum allowable of 256 GB), Uses Dedicated Slot.

Operating System (OS)

The Tecno Camon 12 Pro comes with Android 9.0, Pie out the box.

Camera

The Tecno Camon 12 Pro makes use a 16 MP + 8 MP + 2 MP back or rear camera with LED flash and a 32 MP front camera with LED flash light.

Battery

The Tecno Camon 12 Pro has a battery with the capacity of 3500 mAh. The Battery uses the Li-Po technology and it is non removable. This battery could last for a day on an average heavy usage.

Tecno Camon 12 Pro Specification and Features

General Information

  • Dimensions: 158.6 * 75.5 * 7.8 mm
  • Weight: –  g
  • OS: Android 9.0, Pie
  • Colour: Blue
  • SIM: Single / Dual (SIM standby)
  • SIM Type: Nano

Network

  • 2G Bands: GSM 850 / 900 / 1800 / 1900
  • 3G Bands: WCDMA 850 / 900 / 1900 / 2100
  • 4G Bands: LTE Band 1 /  3 / 5 /  8 /  38 / 40 / 41
  • WIFI: 802.11 a/b/g/n/ac, Wi-Fi hotspot, Wi-Fi Direct

Processor

  • Type: MediaTek Helio P22
  • Frequency:  2.0 GHz Octa Core Cortex A53
  • GPU: PowerVR GE8320

Display

  • Size: 6.4 Inches
  • Type: AMOLED Capacitive Touchscreen
  • Resolution: 1548 x 720 pixels
  • Pixel Density: ppi pixel density
  • Colour: 16 Million
  • Multi-touch: Yes
  • Protection: N/a

Memory

  • RAM: 6 GB
  • ROM (Internal): 64 GB
  • External Memory: Yes, micro SD, Expandable by up to 256 GB (Uses Dedicated Slot)

Camera

  • Back/Rear: Triple (16 MP + 8 MP + 2 MP) with Quad Flash Support
  • Feature: Pictures, Videos, HDR, Geo-tagging, face detection, panorama
  • Front Camera:  32 MP
  • Feature: Pictures, Videos, HDR, Geo-tagging, face detection, panorama

Battery

  • Capacity: 3500 mAh Li-Po
  • Type: Non Removable
    • Type: Li-Po
    • Fast / Quick Charging: N/a
    • Standby Time: N/a
    • Talk time: N/a
    • Music Playback: N/a

      Connectivity

      • Bluetooth: Yes, 5.0, A2DP, LE
      • GPS: A-GPS, GLONASS
      • NFC: Yes
      • USB: 2.0, Type C 1.0 reversible
      • 2G: GPRS – Up to 85.6 kbps EDGE – Up to 236.8 kbps
      • 3G: Up to 42 mbps Downlink Up to 5.76 mbps Uplink
      • 4G: LTE

      Sensors and Control

      • Fingerprint Scanner: Yes (In Display)
      • Digital Compass: Yes
      • Accelerometer: Yes
      • Proximity Sensor: Yes
      • Light Sensor: Yes
      • Gyroscope: Yes
      • Iris Scanner: No
      • Face Unlock / Face ID: Yes
      • Intelligent Digital Assistant: –
      • Motion Sensing: –
      • Voice Control: –
      • Barometer: No
      • SpO2: No
      • Pedometer: No
      • Heart Rate Monitor: No

      Other Features

      • Radio: Yes
      • Active Noise Cancellation: Yes
      • Wireless Charging: No
      • Water Resistant: No
      • Dust Resistant: No
      • SNS integration
      • MP4/MPEG4/H.263/H.264 Player
      • MP3/WAV/eAAC+/AC3/FLAC Player
      • Document Viewer
      • Image Viewer / editor
      • Predictive Text Input

      Common Problems and Solution of Tecno Camon 12 Pro

      Please in the comment section below, You can provide the problem you have faced on using the Tecno Camon 12 Pro and we will try to proffer a solution in the comment section.Please Share and Like below. Your Honest Review of the Device can be posted on the Comment Section. Thank You.

      Wednesday, September 4, 2019

      Xiaomi Mi 9 Lite reappears this time on the Android certification list

      Again the Mi 9 Lite reappears after the exclusive one given by us in which it was shown in several Chinese stores making reference to what would be the CC9 model with Global ROM.
      The Xiaomi Mi 9 Lite just appeared on Google's list of certified Android devices. It's listed with the code-name pyxis and is a variant of the Mi CC9.
      See Mishaal Rahman's other Tweets
      The Xiaomi Mi 9 Lite just appeared on Google's list of certified Android devices. It's listed with the code-name pyxis and is a variant of the Mi CC9.

      Thanks to the editor-in-chief of XDA-Developers we can see him cited in the list of mobile devices that will arrive with Android. The Mi 9 Lite is called with the code name of “pyxis“.
      We remember that Xiaomi launched the CC9e model being the Mi A3 for the European and Latin American market. Now his older brother would arrive in the coming weeks as Mi 9 Lite being an exact replica of the CC9 model sold in China.
      xiaomi Mi 9 lite
      This model arrives with a size of 6.39 ″ screen and is the most similar model to the Mi 9, only that it arrives with a Snapdragon 710 processor and worsens the load since it is 18W instead of 27W like the Mi 9. It continues maintaining the NFC for payments and transport cards.

      Xiaomi CC9 / Mi 9 Lite

      XIAOMI CC9
      SCREEN6.39-inch AMOLED (19.5: 9) Resolution 1080 x 2340 FHD + 403 PPI
      Display brightness 600 nit (HBM) / 430 nit (typical)
      60,000: 1 (Min.) Wide range of colors NTSC display 103.8% (typical)
      Continuous color temperature adjustment Standard mode Solar mode Sunscreen 2.0 256 eye protection mode | Luminous display compatible with total DC dimming
      Support
      Gorilla Glass 5 HDR Corning
      With oil-proof anti-fingerprint coating
      PROCESSORSnapdragon 710 10 nm process, Adreno 616 graphics processor up to 2.2 GHz with Qualcomm AI Engine
      RAM6GB LPDDR4X
      STORAGE64GB / 128GB storage of UFS2.1 body storage
      SOFTWAREAndroid 9 Pie + MIUI 10
      FRONTAL CAMERA32MP, 4 in 1 / 1.6 μm large pixels, large aperture f / 2.0 Front 32MP, 4 in 1 1.6 μm large pixels, large aperture f / 2.0
      1080p video recording30 fps
      720p video recording30 fps
      REAR CAMERA48 MP + 8 MP + 2 MP48 megapixels f / 1.79
      8 megapixels Ultrawide
      2 megapixels depth Sony Ultra HD Lens 48MP, 0.8μm, 1/2 “sensitive area, f / 1.79 aperture, 6P lens
      Ultra wide-angle lens 8MP
      Depth of shooting field 2MP15 seconds of short video recording | EIS video stabilization
      Video:
      Ultra HD video recording – 4K30 fps
      Full HD video recording – 1080p30 fps
      Full HD video recording – 1080p60 fps
      HD video recording 720p – 30 fps Slow motion recording Full HD 1080p, HD 720p -120 fps
      HD 720p – 240 fps
      HD 720p – 960 fps
      DRUMS4030mAh (typ) / 3940mAh (min)
      Compatible with 18W charging, standard 9V2A charger 18W
      Compatible with QC 4 USB Type-C fast charging protocol
      DIMENSIONS AND WEIGHTHeight: 156.8 mm
      Width: 74.5 mm
      Thickness: 8.67 mm
      Weight: 179 g
      OTHERSOn-screen fingerprint reader, USB-C
      PRICE

      Of this model, we highlight the AMOLED screen with the Always ON Display mode and the Game Turbo 2.0 mode that already added the Redmi K20 (Mi 9T) and K20 Pro (Mi 9T Pro). The terminal is compatible with NFC and Hi-Res audio technology.
      So if you are waiting to buy a smartphone with price content stay tuned since the CC9 converted into Mi 9 Lite will seek to be a mid-range smartphone that offers a lot for very little. The specifications of the Mi 9 Lite will be identical to those of the CC9 as we have seen with other smartphones of the company.

      At the moment these are all the data mentioned so far. We hope that the company will shortly present this new Mi 9 Lite for the European market.

      Tuesday, August 27, 2019

      Best SMS Spy App to Monitor Text Messages on Android


      There is one thing that has kept the teens and twins of the digital age busy and that is texting, texting and texting. Rather than making calls, they prefer dropping a text message to their friends, family members or any concerned individual. According to the recent statistics, more than 18 billion messages have been sent around the world each day. The social media app and instant messengers like Facebook and WhatsApp are the platforms through which 60 billion messages have been transmitted on every single day.

      What the world is talking about may or may not bother you but what your kids, partner and workers are conversing would surely be important for you. You must be aware if your teen is receiving bullying messages or your partner is involved in sexting with someone else. Your workers may fail to answer customers’ queries timely and in appropriate manner. There might be several reasons to monitor messages of someone else especially when that someone is your kid, spouse or worker. However, not everyone would allow you to repeatedly check out their messages.
      read their text messages

      Fortunately, there is a way to check out messages of concerned persons without getting access to mobile phones. You do not need to know the passcode of the targeted phone because the entire data would automatically reach your device secretly. There is a SMS spy app that enables parents, employers and married persons to remotely and secretly monitor messages of their kids, workers and partners. This article discusses how one can secretly monitor messages of someone else.

      How Does SMS Spy App Work?
      The SMS tracker app of TheOneSpy is intended for families and businesses to track text messages, MMS and instant messages received and sent by children, spouse and employees. Once you download and install the app on the mobile phone of your concerned person, the app automatically syncs all incoming and outgoing messages stored on the phone and uploads to the online portal of the tracker app. The end-user of the spy app can log into the online portal of the tracker app by providing confidential credentials.

      Track Text Messages
      The SMS monitoring app enables the end-user to read content of text messages received and sent via monitored cell phone. The app automatically syncs the messages and uploads to the online control panel of the tracker app by using the internet connection. The end-user of the spy app can log into the online portal of the mobile phone monitoring app through any computer or mobile phone device and read the uploaded messages.

      Track Contact Number of Communicators
      As well as short text messages, the end-user of the tracker app can also get contact information of message senders and receivers. The spy app provides contact number and contact number of communicators to let you know with whom your concerned person talks. If you are tracking messages of your kid and find bullying messages on his phone with the help of phone sms tracking app, you can also get contact data of the harasser to take necessary measures against the bully. The employers can ensure their workers do not receive messages from competitors. Meanwhile, the married persons can get contact number of romantic partner of spouse.

      Track Deleted Messages
      The cell phone spy app also allows tracking deleted messages. The tracker app creates online backup of all incoming and outgoing text messages to enable parents and employers to retrieve deleted messages of kids and employees. No matter whether these messages have been deleted intentionally or accidentally, you can retrieve them anytime.  
      best sms spy app

      How to Get SMS Spying Software
      To get the SMS tracker app of TheOneSpy, you need to visit the official website of the spy app. Subscribe to the android monitoring app and download the application on your kid, spouse, workers or concerned individuals or groups. Install the application following the user-friendly installation process and start tracking messages.

      The Bottom Line
      Monitoring of messages received and transmitted by your children, employees and spouse helps you protect your loved ones from the potential dangers of the cyber and real world. The employers can keep their workers from unproductive gossips and harassment, whereas, the married individuals can catch cheating partners red-handed.

      Wednesday, August 21, 2019

      How To Download WhatsApp Status Using The Official Version

      One of the reasons people turn to WhatsApp clones like GBWhatsApp and WhatsApp Plus is the flurry of features they offer over the official WhatsApp version found in the Google Play Store.
      download whatsapp status

      Several people use GBWhatsApp and co. because of the feature that is downloading WhatsApp statuses of their friends. WhatsApp status was introduced in 2017, but there is no direct way of downloading the status (photos and videos) shared by someone for the purposes of re-sharing with your friends on other social media platforms on the fly.
      However, now that WhatsApp is cracking down on the clones that offer this feature, it isn’t the end of the road. In fact, it has always been possible to download WhatsApp statuses using the official version and we’ll show you how.
      1. Open the File Manager app on your Android phone.
      2. Go to Storage and find the WhatsApp folder.
      3. Open the above folder and tap on Media.
      4. While inside the Media folder, tap on the 3-dot menu in the top/bottom right corner and then tap on the “Show hidden files” option to reveal more sub-folders.
      5. Tap on the “Statuses” sub-folder that shows up.
      6. Inside the above folder are auto-downloaded WhatsApp statuses shared by your friends.
      BTW, this little hack should also come in handy if you want to view WhatsApp statuses of your friends without them knowing that you actually did.

      Infinix Hot 8 With 4GB RAM, 64GB ROM Leaked Online

      We don’t know how many units of the Hot 7 Infinix has sold so far, but the supposed arrival of its successor, the Infinix Hot 8, hardly six months later says a lot. Perhaps Infinix is quickly making amends for the uninspiring Hot 7 with an improved Hot 8 whose retail box has recently leaked ahead of launch.
      The first amend, so it seems, is to add support for 4G LTE. Most people keep phones for years and we all know that areas currently without 4G should get it eventually and with the 4G-capable Hot 8, they’ll be future-proof. On the other hand, those who have the Hot 7 are stuck on 3G forever even if they move to a region with 4G. Too bad!
      This could be one of those tricks companies use to force users to upgrade to a newer or rather more expensive phone. And we know Infinix is no stranger to related strategies, having on several occasions released two variants of the same phone with 3G and 4G support as one of the main differences.
      Infinix Hot 8

      If the box is anything to go by, the upcoming Infinix Hot 8 could borrow some of the Infinix S4’s aesthetics. Or perhaps just about the entire external looks and feel. The box has an image of the Hot 8 with a waterdrop-style notch on an otherwise full-screen bar the tiny chin at the bottom. I hate to admit it but this type of notch looks much cleaner and minimal than the Hot 7.
      The image also reveals that the Hot 8 will ship with 4GB RAM and 64GB storage with room to expand via a microSD card. In comparison, the Hot 7 sold in Nigeria has 1GB or 2GB RAM allied to 16GB or 32GB storage.
      Still, we cannot guarantee that the aforementioned combo is what will come to Nigeria. This is especially since the Indian market got a far much superior variant of the Infinix Hot 7 than what we got here. What’s even more painful is that it offers more value for the same amount of money we pay for the weaker model sold here. Are you even kidding me, Infinix?
      Below is a summary of the rumored Infinix Hot 8 specs.
      • 6.2-inch HD+ display screen
      • MediaTek Helio P25 SoC
      • 4GB RAM, 64GB expandable storage
      • Dual 13MP + 2MP main camera
      • 4000mAh battery
      • Android 9.0 Pie with XOS 5.0
      • Extras: Bluetooth 5.0, 3.5mm audio jack, microUSB, dual-SIM, 4G LTE, rear-mounted fingerprint scanner, etc.
      The Infinix Hot 8 will reportedly be unveiled in India later this month priced at under INR 10,000, which is equivalent to about NGN50,000 in Nigeria and Kshs 14,500 in Kenya. It is alleged that Infinix will have it in Midnight Black, Aqua Blue, and Mocha Brown paint jobs.

      Wednesday, August 7, 2019

      How can Call Centre Software Help to Enhance Customer Experience?

      Customers don’t necessarily love the idea of having to keep on calling or contacting the brand for complaint redressed or inquiry. Having said that, we have a long way to completely let go of this idea and make the whole process self-dependent. At the end of the day, we need to remember that customer experience is an emotional connection between customers and the brands which is affected by multiple touch points across their journey. This journey can be made seamless and pleasant with the help of best call center solutions that you can find for your business.

      Improving Customer Experience: The Role of Contact Centers

      Before we jump to the ways in which call centre software can boost customer experience, let’s understand what a call center is? A call centre is a place a customer calls to get help with a product or service. This is the first and most important point of contact in the customer’s journey to resolve their query. Thus, it is important to make use of this opportunity to deliver the best customer experience here. So, partnering with a call center solution provider who understands your needs and the business is the way to go forward.

      Now, let us look at some of the ways in which businesses can significantly improve the level of customer service experience with call centre software.

      Ameyo Call Center Software

      Shorten the Wait Time

      Customers are as it is distressed when seeking an answer to their query. So, rather than digging your own grave and making them wait long to connect with an agent, you need to have good inbound tools to directly route the calls to the best-suited agent or department. Similarly, avoid bouncing aka transferring the call from one agent to another without proper resolution. Doing that will only aggravate the customer and the agent will have to face the brunt of it.

      No More Repetition

      Eliminate the need for customers to repeat their problem to every agent every single time that they try to contact the call centre. Imagine you are facing problems with your television and decide to call on the customer care number. The agent asks for all your details (name, registered mobile number, serial number of your television, make and model, etc) and you register your complaint. The agent then transfers your call to the technical support department to assist you further. Here again, the new agent asks you to repeat all of those details. That isn’t pleasant at all. Now, in this situation, had the business deployed a call center software, the agents would have had a unified view of the customer from the get-go. That means any agent working on that ticket would have complete visibility of the customer’s journey such as the medium of communication (call, email, chat, social media), all the relevant customer details along with any open tickets for that customer. This visibility allows the agents to be completely aware of the solution and provide an effective solution.

      Let the Customers Self-serve

      Won’t it be great if the customers do not have to come to you for help and are capable of resolving their issues on their own or with minimum assistance? That will save your agents’ time and will also be hassle-free for the customers. A customer contact solution backed by the right self-service tools makes this a reality. Take self-service IVR for example. It is a great tool to not just automate the inbound calling but will also guide the caller to a solution based on their keypad input. Understanding this with an example, Esther wants to know her bank account balance. She calls the bank helpline number and a recording is played saying “Press 1 to report lost credit card”, “Press 2 to know your account balance” and “ Press 3 to talk to our customer care executive”. Esther presses 2 and then a message is played asking her to enter her account number. Once she punches in that, her account balance details are pulled from the CRM in real-time and an audio message is played with the balance details. Here, no agent was involved and the customer was easily able to know her account balance.

      Keep Them Updated

      Once the customer has registered a complaint or reached out to you to seek help, always update them about the same. It could be a simple acknowledgment email or even an SMS. This reassures the customers that you are working on their problem. Using templatized emails with placeholders automates this further (Remember, that automated email you get when you place an order?). These place holders are especially helpful to simply pull the data from the database or CRM and populate the same while sending the email. So, an automated email might read something like - “ Hello [Customer Name] your order has been placed successfully. Please use [order number] to track it or for any future communication”. Here ‘customer name’ and ‘order name’ will be the place holders. Similarly, you can use a voiceblaster to send out reminders for mass communication. If the customer is kept in the loop at every stage, there will be fewer complaints or inquiries which will have twofold advantage - reduced agent workload and better customer experience.

      Concluding Thoughts

      Customer experience is the next battleground for the businesses to compete on and they should look for any way to gain an edge over their competitors. With all of these and many more advantages, call centre software can just be the tool that they are looking for. So, stop thinking and start acting - get the best call centre software for your business now!

      Author Bio:

      Shambhavi Sinha is a technical blogger & Product Marketer and has been writing for 3 years. She is into technology and writes tech-based stuff. Her aim is to provide knowledge to users by sharing tips and tricks about new technologies, DIY, and knowledge about Contact Center Solution.