Monday, September 25, 2017

NCC Not Happy About Poor Data Quality and Services in Nigeria

THE Executive Vice Chairman of the Nigerian Communications Commission, NCC, Prof. Umar Danbatta is miffed that subscribers are fleeced by the operators in terms of the quality of data services on offer, demanding that more value should be given for money spent on data.
He also expressed the commission’s disgust at the snail speed of internet services and also urged both the operators and the internet service providers to invest more on infrastructure to ensure improvement in what is currently available.

Danbatta who spoke in an interview with one of the nation’s television networks, promised that government would look for a way of assisting network providers to ensure adequate infrastructure that would aid robust internet and improve data services. He said, “Data is becoming a major issue and infrastructure for data is a major headache in Nigeria. To ensure that we enjoy what we pay for, there is need for more infrastructure deployment.

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“The statistics we have supports the claim that voice subscription has dropped to 148m (10%). But the data subscription is going up. One will expect the telecom companies to make more money from mobile voice services and SMS. But consumers are very clever, migrating from high tariff and poor voice services and SMS to data services.

“Unfortunately, the data services enable subscribers enjoy voice services like Whatsapp and so on. We are in a situation where we need value for money. There is an argument that with the infrastructure, the telcos will invest more here but what is happening in the social media space indicate that we need more infrastructure to optimize data services. We are concerned that until something is done by providing more infrastructure capacity, the data services will encounter more problems.”

SEE ALSO... NCC Warns Against Use Of Second Hand Phones

On quality of internet service, he reportedly said the current poor quality of internet services was unacceptable and lamented the challenges the telcos are contending with. “I am not satisfied with the speed of internet experienced today.

ALSO READ: How To Activate Airtel Unlimited Data Plans

The speed in the national broadband says 1.5 mega Hz per second. In places like Lagos, you may get higher speed, Kano you hardly get 500 kbits, which is too small. The disadvantage of having very slow speed of internet is that you can’t do so many things. Like I said, although we are contending with a lot of network challenges, the network operators should give value for money,” he added.
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  1. Replies
    1. Everyday they come up with stupid news....things will be better one day

  2. Neither am i saying thanks for sharing,infact am out of this annoying news

  3. the man should go and sleep, just the little experience he is complaining, wetin hin come expect from us? oga you never see anything.. Oga talk and do no be to dey cry, when you no get anything to offer.

    1. Imagine it took 72hrs just to resolve a common issue..up till now it has not been resolved

  4. I didn't care to read this article word for word cos there is nothing new and interesting about what he has to offer.

  5. Let's continue to make more money for our Telecom Operators while the NCC takes their own share of the proceeds

    1. Ncc are thieves..they are the corruption itself..each time they keep promising us shit

  6. everyday u come up with stupid information abt Nigeria.. ncc are the corruption its self... m not gonna believe this man..nonsense

  7. last time he promise us cheap data where is the cheap data plan...I wish they would remove this man from that ncc post

  8. imagine when u complain an issue to ncc abt network providers.. they will tell u that it will take 72hrs to resolved it..that means the telecoms no longer have respect fr ncc...their money is talking... we pay fr data ,and expect slow network, then telecoms and ncc then share our nonsense

  9. u keep promising us shit ..yet u cant do it #nccsaynotocorruption....they are the ones killing Nigeria.. #lobbish

  10. I feel like punching someone inside NCC like Luke Cage.

    Obi na elewa go dum.